Step-by-step Midjourney billing & subscription guides — practical and to the point.
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Start by checking whether the issue is caused by account access, plan status, browser state, or a temporary service incident. Then follow the step-by-step checks below to isolate the root cause quickly.
Start by checking whether the issue is caused by account access, plan status, browser state, or a temporary service incident. Then follow the step-by-step checks below to isolate the root cause quickly.
Your Midjourney billing history is accessible at midjourney.com/account under the Billing section — each subscription charge and any additional Fast hour purchases appear there with dates and amounts. If a charge appears on your bank statement but not in Midjourney's history, the payment likely failed mid-processing and will reverse within 3 to 5 business days.
Midjourney offers 4 billing plans: Basic ($10/mo, ~200 images), Standard ($30/mo, 15 Fast GPU hours + unlimited Relax), Pro ($60/mo, 30 Fast GPU hours + 12 concurrent jobs), and Mega ($120/mo, 60 Fast GPU hours). Manage your plan at midjourney.com/account — changes take effect immediately or at the next billing cycle depending on whether you upgrade or downgrade.
Midjourney offers 4 plans: Basic ($10/mo, 200 images), Standard ($30/mo, unlimited relaxed + 15 GPU hrs fast), Pro ($60/mo, 30 GPU hrs fast), and Mega ($120/mo, 60 GPU hrs fast). To change your plan, go to midjourney.com → Manage Subscription, and select Upgrade or Downgrade. Upgrades take effect immediately with prorated credit; downgrades take effect at the start of your next billing cycle, so you will not lose access mid-cycle.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Contact Midjourney billing support through docs.midjourney.com (submit a request) or the #billing-support channel in the official Midjourney Discord server — have your registered email address, transaction ID from your Stripe receipt, and a description of the issue ready. Most billing issues resolve within 1 to 3 business days.
Fix Midjourney billing issues by confirming the purchase channel, verifying the card/bank auth, refreshing your subscription status (sign out/in), and checking for pending vs posted charges. If access is still locked, contact support with the receipt/transaction ID.
Midjourney Fast mode uses your monthly GPU hours (15 hrs on Standard, 30 hrs on Pro, 60 hrs on Mega) and stops being available when those hours run out; Relax mode is unlimited but only available on Standard and higher plans. If Fast mode is not working, check your remaining GPU hours with the /info command in Discord. If Relax mode is unavailable, you may be on the Basic plan ($10/mo), which does not include Relax mode.
Fix Midjourney billing issues by confirming the purchase channel, verifying the card/bank auth, refreshing your subscription status (sign out/in), and checking for pending vs posted charges. If access is still locked, contact support with the receipt/transaction ID.
Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.
Midjourney payment errors are almost always caused by one of 4 issues: an expired or replaced card, a bank block on international recurring charges, a failed 3-D Secure authentication, or billing address mismatch — go to midjourney.com/account, update your payment method, call your bank to authorize Stripe charges, then retry.
Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify plan/permissions, check status/incidents, and retry on another network. If it persists, capture logs/error details and contact support.
Midjourney payment failed errors are caused by bank declines, expired cards, or failed 3-D Secure authentication — update your payment method at midjourney.com/account, call your bank to authorize recurring charges from Stripe, and ensure your billing address matches your bank records exactly before retrying.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the targeted steps below.
Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.
Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.
Midjourney's refund policy allows refunds only if you have used less than 1% of your monthly image generation allocation and request the refund within a short window after billing — contact support at docs.midjourney.com with your transaction ID to request a refund. Midjourney plans start at $10/month and refunds are not available for partial months once significant usage has occurred.
Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.
Submit a Midjourney refund request at docs.midjourney.com (select Billing category) or via the #billing-support channel in the official Midjourney Discord — include your transaction ID from your Stripe receipt, registered email, and refund reason. Midjourney refunds are approved if you used less than 1% of your monthly allocation; responses arrive within 1 to 5 business days.
Midjourney refunds are available if you used less than 1% of your plan's monthly image allocation — request through docs.midjourney.com with your Stripe transaction ID and expect a response within 1 to 5 business days. Plans range from $10/month (Basic) to $120/month (Mega); partial month refunds after significant usage are not covered by standard policy.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify plan/permissions, check status/incidents, and retry on another network. If it persists, capture logs/error details and contact support.
Midjourney subscription renewals fail in over 80% of cases due to expired cards, bank blocks on recurring international charges, or insufficient funds — go to midjourney.com/account, update your payment method under Billing, then contact your bank to whitelist recurring charges from Midjourney's payment processor.