Midjourney refund – How to Fix

Quick Answer

Update your payment method, confirm your card supports international/recurring charges, and check your bank for blocked transactions. If charged but not activated, wait a few minutes and contact support.

Step-by-Step Fix

1. Update Payment Method

  • Open Settings / Billing
  • Update your card details

2. Confirm Card Supports Recurring/International Charges

Some banks block international or recurring transactions.

3. Retry With a Different Payment Method

Try another credit/debit card if possible.

4. Check Subscription Status

  • Log out and back in
  • Confirm your plan shows as active

5. Contact Support

If you were charged but access didn’t activate, contact support with the receipt/charge details.

Midjourney · Billing & Subscription

More Midjourney billing & subscription guides

Browse all guides in this category to troubleshoot related issues faster.

Browse all guides →

Frequently Asked Questions

Payment failures are commonly caused by bank blocks on international/recurring charges, expired cards, insufficient funds, or incorrect billing info.

Related Guides

Continue with nearby guides in the same topic to rule out adjacent causes faster.

Midjourney billing history – How to Fix

Your Midjourney billing history is accessible at midjourney.com/account under the Billing section — each subscription charge and any additional Fast hour purchases appear there with dates and amounts. If a charge appears on your bank statement but not in Midjourney's history, the payment likely failed mid-processing and will reverse within 3 to 5 business days.

Midjourney billing plan – How to Fix

Midjourney offers 4 billing plans: Basic ($10/mo, ~200 images), Standard ($30/mo, 15 Fast GPU hours + unlimited Relax), Pro ($60/mo, 30 Fast GPU hours + 12 concurrent jobs), and Mega ($120/mo, 60 Fast GPU hours). Manage your plan at midjourney.com/account — changes take effect immediately or at the next billing cycle depending on whether you upgrade or downgrade.

How to change Midjourney plan (upgrade/downgrade) without losing access?

Midjourney offers 4 plans: Basic ($10/mo, 200 images), Standard ($30/mo, unlimited relaxed + 15 GPU hrs fast), Pro ($60/mo, 30 GPU hrs fast), and Mega ($120/mo, 60 GPU hrs fast). To change your plan, go to midjourney.com → Manage Subscription, and select Upgrade or Downgrade. Upgrades take effect immediately with prorated credit; downgrades take effect at the start of your next billing cycle, so you will not lose access mid-cycle.

Midjourney billing support – How to Fix

Contact Midjourney billing support through docs.midjourney.com (submit a request) or the #billing-support channel in the official Midjourney Discord server — have your registered email address, transaction ID from your Stripe receipt, and a description of the issue ready. Most billing issues resolve within 1 to 3 business days.

How to fix Midjourney Fast/Relax mode not working as expected?

Midjourney Fast mode uses your monthly GPU hours (15 hrs on Standard, 30 hrs on Pro, 60 hrs on Mega) and stops being available when those hours run out; Relax mode is unlimited but only available on Standard and higher plans. If Fast mode is not working, check your remaining GPU hours with the /info command in Discord. If Relax mode is unavailable, you may be on the Basic plan ($10/mo), which does not include Relax mode.