AI Fix Hub

How to fix Midjourney auto-renew turned on unexpectedly?

MidjourneyBilling & SubscriptionUpdated March 8, 2026
Quick Answer

Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.

Step-by-Step Fix

  1. Confirm the exact scenario

    • Identify whether this affects one account, one workspace, one browser, or every environment.
    • Note the exact error text and when it started.

  2. Check account, plan, and permissions

    • Verify you are signed into the correct account.
    • Confirm the required feature or access level is included in your current plan or role.

  3. Rule out local environment issues

    • Try an incognito/private window.
    • Disable extensions temporarily.
    • Test a second browser/device and another network.

  4. Review product-specific signals

    • Check the official status page, help center, billing page, or team/workspace settings.
    • If the issue is permission-related, ask the workspace owner/admin to verify settings.

  5. Collect proof before escalating

    • Save screenshots, timestamps, request IDs, and reproduction steps.
    • Include app/browser version and whether VPN/proxy/firewall is in use.

Common Root Causes

  • Wrong account or workspace
  • Plan or role does not include the required capability
  • Broken browser/app state (cache, cookies, extensions)
  • Temporary backend incident or rollout bug
  • Regional or policy restriction

Prevention Tips

  • Keep billing owner and workspace admin roles documented
  • Maintain one clean browser profile for critical workflows
  • Record common failure screenshots and support links internally
  • Review plan limits before large uploads, team invites, or automation changes

Midjourney · Billing & Subscription

More Midjourney billing & subscription guides

Browse all guides in this category to troubleshoot related issues faster.

Browse all guides →

Frequently Asked Questions

Confirm you are using the correct account, workspace, and plan. Then test another browser/device to see whether the issue is local or account-level.

Related Guides

Continue with nearby guides in the same topic to rule out adjacent causes faster.

MidjourneyBilling & Subscription

Midjourney billing history – How to Fix

Your Midjourney billing history is accessible at midjourney.com/account under the Billing section — each subscription charge and any additional Fast hour purchases appear there with dates and amounts. If a charge appears on your bank statement but not in Midjourney's history, the payment likely failed mid-processing and will reverse within 3 to 5 business days.

MidjourneyBilling & Subscription

Midjourney billing plan – How to Fix

Midjourney offers 4 billing plans: Basic ($10/mo, ~200 images), Standard ($30/mo, 15 Fast GPU hours + unlimited Relax), Pro ($60/mo, 30 Fast GPU hours + 12 concurrent jobs), and Mega ($120/mo, 60 Fast GPU hours). Manage your plan at midjourney.com/account — changes take effect immediately or at the next billing cycle depending on whether you upgrade or downgrade.

MidjourneyBilling & Subscription

How to change Midjourney plan (upgrade/downgrade) without losing access?

Midjourney offers 4 plans: Basic ($10/mo, 200 images), Standard ($30/mo, unlimited relaxed + 15 GPU hrs fast), Pro ($60/mo, 30 GPU hrs fast), and Mega ($120/mo, 60 GPU hrs fast). To change your plan, go to midjourney.com → Manage Subscription, and select Upgrade or Downgrade. Upgrades take effect immediately with prorated credit; downgrades take effect at the start of your next billing cycle, so you will not lose access mid-cycle.

MidjourneyBilling & Subscription

Midjourney billing support – How to Fix

Contact Midjourney billing support through docs.midjourney.com (submit a request) or the #billing-support channel in the official Midjourney Discord server — have your registered email address, transaction ID from your Stripe receipt, and a description of the issue ready. Most billing issues resolve within 1 to 3 business days.

MidjourneyBilling & Subscription

How to fix Midjourney Fast/Relax mode not working as expected?

Midjourney Fast mode uses your monthly GPU hours (15 hrs on Standard, 30 hrs on Pro, 60 hrs on Mega) and stops being available when those hours run out; Relax mode is unlimited but only available on Standard and higher plans. If Fast mode is not working, check your remaining GPU hours with the /info command in Discord. If Relax mode is unavailable, you may be on the Basic plan ($10/mo), which does not include Relax mode.