How to fix OpenClaw magic link not working or expired?

OpenClawLogin & AccessUpdated March 8, 2026
Quick Answer

Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.

Step-by-Step Fix

  1. Confirm the exact scenario

    • Identify whether this affects one account, one workspace, one browser, or every environment.
    • Note the exact error text and when it started.
  2. Check account, plan, and permissions

    • Verify you are signed into the correct account.
    • Confirm the required feature or access level is included in your current plan or role.
  3. Rule out local environment issues

    • Try an incognito/private window.
    • Disable extensions temporarily.
    • Test a second browser/device and another network.
  4. Review product-specific signals

    • Check the official status page, help center, billing page, or team/workspace settings.
    • If the issue is permission-related, ask the workspace owner/admin to verify settings.
  5. Collect proof before escalating

    • Save screenshots, timestamps, request IDs, and reproduction steps.
    • Include app/browser version and whether VPN/proxy/firewall is in use.

Common Root Causes

  • Wrong account or workspace
  • Plan or role does not include the required capability
  • Broken browser/app state (cache, cookies, extensions)
  • Temporary backend incident or rollout bug
  • Regional or policy restriction

Prevention Tips

  • Keep billing owner and workspace admin roles documented
  • Maintain one clean browser profile for critical workflows
  • Record common failure screenshots and support links internally
  • Review plan limits before large uploads, team invites, or automation changes

OpenClaw · Login & Access

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Frequently Asked Questions

Confirm you are using the correct account, workspace, and plan. Then test another browser/device to see whether the issue is local or account-level.

Related Guides

Continue with nearby guides in the same topic to rule out adjacent causes faster.

How to fix OpenClaw agent not responding in a session (stuck run)?

An OpenClaw agent stuck in a run is almost always caused by one of three things: a tool call that has hit the default 60-second execution timeout, an Anthropic API rate limit pausing the agent mid-task, or a browser/bash tool blocked on a network operation. Open the run's live log in the OpenClaw dashboard, identify the last successful tool call, and use the Cancel Run button to terminate it cleanly before restarting with a revised configuration.

OpenClaw login not working on desktop app?

Desktop app login failures on OpenClaw are fixed in most cases by three steps: quit the app completely, delete the app's local credential cache (on macOS: ~/Library/Application Support/OpenClaw/; on Windows: %APPDATA%/OpenClaw/), relaunch and sign in fresh. If that fails, update the app to the latest version — older desktop builds sometimes have OAuth flow bugs that are patched in newer releases.

OpenClaw login not working on mobile (iOS/Android)?

Mobile login failures on OpenClaw are fixed in 80% of cases by force-closing the app, clearing app storage (iOS: Settings > OpenClaw > Clear Storage; Android: Settings > Apps > OpenClaw > Clear Storage + Clear Cache), then reinstalling if clearing does not help. If login opens a browser that does not redirect back to the app, the custom URL scheme handler may have been broken by a system update — reinstalling the app re-registers it.

OpenClaw Login & API Key Issues

Most OpenClaw API key failures are fixed in under 2 minutes: go to Settings > API Keys, revoke the old key, generate a new one, and update your OPENCLAW_API_KEY environment variable. API keys do not auto-rotate, but they are invalidated immediately if you revoke them or reset your account password.

How to fix OpenClaw Telegram delivery not working (messages not sent)?

Telegram message delivery failures in OpenClaw are caused by one of three issues: an invalid or revoked Telegram bot token, the target chat ID is wrong or the bot has not been added to the target group/channel, or the Telegram API is rate limiting the bot at 30 messages per second per bot or 20 messages per minute to the same chat. Verify your bot token in BotFather, confirm the chat ID with a test message, and check OpenClaw's run logs for the Telegram API error response code.